Protect+
The Agentic e-commerce Suite

The agentic e-commerce suite that pays for itself.

Autonomous claims resolution. Agentic workflows that surface returns, warranty and order insight. Discounted shipping labels. Free to install — that will increase your bottom line.

98.4% claim approval
2,000+ merchants
No volume minimums
98.4% claim rate
89% label savings
Rev share active
Protect+ Command Center
LIVE
31
Claims Today
$1,240
Label Savings
12
Insights Today
Agents & Workflows — Active
CA
Claims Agent
Resolved 47 package claims autonomously
Done
RW
Returns Workflow
Surfaced sizing trend — 23% size-up on SKU #881
Insight
WW
Warranty Workflow
Flagged batch defect — 12 claims on lot #Q4-29
Analysing
SL
Shipping Labels
Saved 89% on 312 labels — USPS & UPS rates
Active
Claim Resolution — Last 18hrs

Trusted by Brands Customers Love

Scentiment
Her Fantasy Box
Yeezy Mafia
Soshe
Hemper
Theon Global
Indacloud
Oh Polly
Bo+Tee
Scentiment
Her Fantasy Box
Yeezy Mafia
Soshe
Hemper
Theon Global
Indacloud
Oh Polly
Bo+Tee

The numbers speak for themselves

0%
Claims approved autonomously by our Claims Agent
0%
Average shipping label cost savings with Shipping+
0M+
Package claims resolved autonomously to date
0s
Average autonomous claim resolution time
The Complete Suite

Five products. One platform. Zero headaches.

Package Protection

Cover every order from loss, damage and theft. Our autonomous Claims Agent resolves cases in under 60 seconds — 98.4% approval rate, zero merchant effort. Customer-paid premiums with revenue shared back to you.

Returns & Exchanges

Agentic workflows that surface actionable insight from every return. Understand why products come back, identify sizing patterns and turn return data into decisions that grow revenue.

Shipping+ Labels

Access Fortune 500 shipping rates instantly. Save up to 89% on USPS and 82% on UPS with pre-negotiated enterprise rates — no volume minimums or commitments required.

Warranty Management

Agentic workflows for warranty registration, tracking and resolution. Surface valuable business data — product reliability trends, failure patterns and coverage analytics that inform your product roadmap.

Edit+ (Order Editing)

Let customers edit orders after checkout. Change address, swap variants, update quantities — all self-service. Reduces support tickets and unlocks post-checkout upsell opportunities.

Why Protect+

Built different from the ground up

Purpose-built AI agents, not retrofitted chatbots. Every feature designed for the post-purchase experience.

Autonomous Claims Agent

Package protection claims resolved in under 60 seconds. No human in the loop — our Claims Agent handles approvals, replacements and refunds end-to-end.

01

Agentic Business Insight

Returns and warranty workflows that surface real data. Why products come back, which SKUs fail, what sizing patterns emerge — insight that drives smarter decisions.

02

Revenue Sharing

Customers pay premiums for protection. We collect and manage them. The profit is redistributed back to your store — turning protection into a revenue channel.

03

One Unified Dashboard

Protection, returns, warranties, shipping and order editing — all in a single control center with real-time analytics and agentic workflows.

04

Zero Volume Minimums

Whether you ship 10 orders or 10,000 a day, you get the same enterprise-grade platform and Fortune 500 shipping rates. Free to install, always.

05

Shopify Native

Deep Shopify integration with one-click install. Works with your existing theme, checkout and workflows out of the box. Live in minutes.

06
How It Works

Free to install. Revenue to share.

Customers pay a small premium at checkout. We collect it from you and handle the rest. The profit? Shared back with your store.

01
Customer opts in at checkout
Your customer adds package protection during checkout and pays a small premium directly to you.
02
We invoice & collect premiums
Protect+ invoices your store for the collected premiums. Simple, transparent billing with full reporting.
03
Claims handled, profit shared
Our Claims Agent resolves cases autonomously. The profit from premiums is redistributed back to your store.
$0
Cost to install — no subscriptions, ever
Rev Share
Premium profits redistributed to you
< 60s
Autonomous claims resolution by AI
98.4%
Claims approved automatically
Testimonials

The post-purchase engine behind today's fastest-growing brands

Hear from merchants who trust Protect+ to power their post-purchase experience.

The package protection just works. I highly recommend the app. They have made solid improvements with our complicated checkout. Love being able to communicate quickly with their reps via Integrated Slack channels, allowing for quick resolutions to our customer needs. It's a crucial part of our business with how items break or get damaged, and the replacements go out quickly and keep our customers happy.

Angel FerrerCMO of Hemper
Hemper

I appreciate the personal service and speedy responses we get whenever we have a question or need assistance! Most companies now need you to submit a ticket and wait for a random support team member to get to it. With Protect+, we get dedicated support that actually understands our business.

Richie PoffIndacloud
Indacloud

Protect+ has transformed our business. Our customers love the seamless experience, and it has significantly reduced our support workload. Highly recommend it!

Joseph ACEO of Scentiment
Scentiment

Frequently Asked Questions